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Terms and Conditions for London House Cleaners

Last Updated: 3rd Oct 2023

Welcome to London House Cleaners. These Terms and Conditions outline the rules and regulations for the use of London House Cleaners’ services and website.

1. Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provisions of these Terms and Conditions. If you do not agree to abide by these terms, please do not use our services.

2. Service Provision

  • London House Cleaners offers a range of cleaning services as outlined on our website.
  • All services are carried out with utmost professionalism and care, adhering to the standards set by the company.

3. Booking and Cancellation

  • Bookings can be made online or over the phone.
  • Cancellations must be made at least 24 hours before the scheduled service. Failure to do so may incur a cancellation fee.

4. Payments

  • Payments for services are due upon completion unless otherwise agreed upon.
  • We accept various payment methods, including credit cards and bank transfers.

5. Liability

  • London House Cleaners is not liable for any damage caused as a result of pre-existing wear and tear, damage, or breakage.
  • Any claims for damages must be reported within 24 hours of service completion.

6. User Conduct

Users are expected to provide a safe and respectful environment for our cleaners. Any form of harassment, abuse, or inappropriate behavior will result in immediate termination of services.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of London House Cleaners and is protected by copyright laws.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.

9. Changes to Terms and Conditions

London House Cleaners reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our services after such changes have been posted will constitute your agreement to the modified Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact:

London House Cleaners
22 Ambleside Avenue, Streatham,
London, SW16 1WP
Email: hello@londonhousecleaners.co.uk
Phone: 020 3349 5801

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