Professional End of Tenancy Cleaning in London

Certifications and Accreditations

• ISO 9001 Certified Cleaning Company
• Trust Mark
• ISO 14001 Certified Cleaning Company
• Safe Contractor Cleaning Company
• Exor Approved Cleaning Company
• National Carpet Cleaners Association Member
• FSB Member
• Eco-Friendly Cleaning Company

Frequently Asked Questions (FAQs)

1. Can an End of Tenancy cleaning help get my security deposit back? 

Yes, a thorough end of tenancy cleaning can significantly help get your tenancy deposit back. Most rental agreements specify that the property should be left in a clean state, and perform an inspection to confirm it. Hiring a cleaning company like ours to perform a deep clean helps to get your deposit back from the landlord or estate agent in full. 

However, remember any damage or alterations to your rental property might still affect your deposit return. In such situations, the lease agreement will guide your situation. 

2. Do your cleaning team bring their own equipment? 

Yes. All of our London move out cleaners bring their supplies and products, including eco-friendly cleaning solutions. We might need access to water sources or other utilities for larger sites or specific requirements. 

3. Do you offer any guarantee for your cleaning services? 

Absolutely. Every customer receives a 100% satisfaction guarantee for all of our services. You’re entitled to a free re-clean or refund if we perform below your expectations or haven’t done the job to completion. We understand your tenancy agreement calls for a picture-perfect clean, so we intend to do that. 

4. What areas do your move out professionals cover? 

To get your deposit back, every property area should resemble its original state, from the bedroom to the stairway and even the sofa. Our Move out cleaners in London are skilled in bringing back life to any property, no matter how messy or untidy it is. 

5. What parts of London do you serve? 

Our End of Tenancy cleaners services all areas of London, including Central London, North London, East London, South London, and West London. Our professional team is stationed throughout the city, ensuring we can reach you immediately. 

6. How long does a typical move out cleaning take? 

While most end of tenancy cleans take around 2-4 hours, it can go beyond this time if your property’s size is particularly large. We aim to be as efficient as possible to get your top-notch results quickly. 

7. Are your cleaning products safe for pets and children? 

Yes, we routinely clean London properties with pets and children in mind. Our products do not contain harmful chemicals and are pet/child friendly, ensuring your family is safe while still providing a thorough clean. 

8. Do I need to be present during the cleaning? 

While you don’t need to be present, we always recommend you be there at the start. This way, you can point out any areas that require special attention and assess our cleaner’s performance.

At the end of the session, we’ll present you with a detailed report outlining all of the cleaning tasks that have been completed. This way, you can rest assured that your tenancy looks its best! 

9. Can I schedule an end of tenancy cleaning service for weekends or holidays?

Yes, we understand the varied schedules of our clients. Availability during these dates will depend on our cleaners’ availability, so please book in advance to ensure everything is on track. 

10. Do I need to provide any cleaning materials? 

No, you can relax while our team handles everything – from cleaning materials to labour. All you need to do is provide us access to your property and we’ll take it from there. 

11. Do I need to book in advance? 

No, but booking in advance is highly recommended as we tend to be booked up far in advance. We recommend booking at least a few days before your tenancy ends to ensure that our team can arrive at the property on time. 

While we do provide emergency end of tenancy cleans, it will ultimately depend on our cleaners schedule. 

12. Do you offer discounts? 

Yes, we often run promotions and discounts for customers using our recurring cleaning services. We aim to reward customers who trust us and use our services multiple times. Visit our website or contact us directly for more information on discounts and promotions available. 

13. What payment methods do you accept? 

We accept payments via credit card, debit card, bank transfer, PayPal, and cash. We also offer flexible payment plans as we value your convenience and understand that managing finances is crucial, especially during a move. 

14. What if something gets damaged during the cleaning process? 

We take utmost care while cleaning, but if something gets damaged, our staff have insurance to cover any potential damages.